Ali88 takes the protection of every member's personal data seriously. This document clearly explains how we collect, use, store, and protect your information — as well as the rights you hold as a user of our platform.
Six core privacy protection principles we uphold every day without compromise
All data transmitted between your device and ali88's servers is protected by 256-bit SSL/TLS encryption. Sensitive data such as payment details and personal information is stored in encrypted form that cannot be read even by our own staff.
Ali88 has never and will never sell, rent, or exchange your personal data with any third party for marketing purposes. Your information is used solely for platform operations and compliance with applicable laws.
As an ali88 member, you have the right to access, correct, download, and delete your personal data at any time. Data management requests can be submitted directly through our support team, available 24/7.
Members' personal data is stored in high-grade data centres with strict physical and digital access controls. Access to sensitive data is restricted solely to staff who require it to perform their duties.
Ali88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related regulations in force. We continuously update our privacy practices to ensure ongoing compliance with the latest legal requirements.
In the event of any security breach affecting your personal data, ali88 is committed to notifying you within 72 hours via your registered email, in line with global data protection best practices.
ali88's Commitment: Your privacy is more than a legal obligation to us — it is a moral responsibility. Every decision we make regarding member data is guided by your best interests and safety as an ali88 platform user.
This Privacy Policy explains how ali88 ("we", "our platform") collects, uses, discloses, and protects your personal information when you register and use our online betting platform services at ali88.im.
This document applies to all registered members, website visitors, and any individual who interacts with the ali88 platform via our website, mobile app, or any official communication channel. By registering an account or using our services, you agree to the terms set out in this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions us. In the event of any conflict between the two documents concerning data protection, the provisions in this Privacy Policy shall take precedence.
Ali88 collects various categories of personal data depending on how you interact with our platform. The following are the types of data we collect:
Full name, date of birth, MyKad or passport number, gender, and nationality collected during registration and the KYC process.
Email address, mobile phone number, and current residential address used for account communications and identity verification.
Bank account details, e-wallet account numbers (TnG, GrabPay, Boost), deposit and withdrawal history, and transaction records within the platform.
IP address, device type, operating system, web browser, login session data, and general location information based on your internet connection.
Betting history, games played, wins and losses, session duration, and overall platform usage patterns.
Records of conversations with our customer support team, emails sent to us, and feedback you provide through any official channel.
Your personal data is collected through several primary methods within the ali88 platform ecosystem:
Information you provide directly during account registration, profile updates, deposit or withdrawal processing, and communications with our support team. This includes KYC documents you upload for identity verification purposes.
When you use the ali88 platform, our systems automatically record technical data such as IP address, device information, session activity logs, and usage patterns. This data is collected using cookies, web beacons, and other industry-standard tracking technologies.
In limited contexts, we may receive information from registered payment service providers, recognised identity verification agencies, and fraud prevention service providers that work with ali88 to ensure platform security.
Ali88 uses collected personal data solely for legitimate purposes necessary to operate the platform. The following are the primary purposes for which your data is used:
Ali88 does not use your personal data to make automated decisions that materially affect your legal rights without human involvement. Any significant decisions relating to your account are subject to review by our team.
Ali88 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations where we may need to share your information with certain parties:
Transaction information that must be shared with licensed payment processors such as DuitNow, FPX, and e-wallet providers to enable secure deposit and withdrawal processing. These providers are bound by strict confidentiality agreements with ali88.
Technology companies providing infrastructure services, cloud computing, data analytics, and cybersecurity to ali88. All such providers may only use your data for the purposes specified in their service contracts with us.
Ali88 will disclose personal data when required by law, court order, or a valid request from a law enforcement agency. In such situations, we will notify you unless prohibited from doing so by applicable law.
Your personal data is stored on servers located in high-grade data centres with comprehensive physical and digital security controls. All sensitive data is stored in encrypted format using the latest industry encryption standards.
Data retention periods depend on the type of information and applicable legal requirements:
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked back to your identity.
Ali88 implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, theft, loss, or accidental disclosure:
Important Note: While ali88 takes all reasonable steps to protect your data, no system can be guaranteed 100% secure. You are also responsible for safeguarding your account login credentials and not sharing them with anyone.
The ali88 platform uses cookies and similar tracking technologies to enhance the user experience, ensure the platform functions properly, and understand how members interact with our website.
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Login session management, account security, and core platform functionality | Session / 30 Days | |
| Preference Cookies | Saving your language settings, layout, and display preferences | 1 year | |
| Analytics Cookies | Understanding aggregate platform usage patterns for service improvement | 90 days | |
| Security Cookies | Detecting suspicious activity, unauthorized login attempts, and CSRF protection | Session |
You can manage cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the ali88 platform and your login experience.
As an ali88 member and in accordance with Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data that we hold:
You have the right to request a copy of the personal data we hold about you at any time. Requests will be processed within 14 business days.
If your data is inaccurate or incomplete, you have the right to request an immediate correction through your profile settings or our support team.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records for specified periods.
You have the right to object to the processing of your data for specific purposes such as analytics or marketing communications by notifying our team.
You may request a copy of your data in a machine-readable format for transfer to another platform at your discretion.
In certain circumstances, you may request a restriction on the processing of your data while a dispute is being resolved or your application is under review.
To exercise any of the above rights, please contact our data protection team via live chat or support email. We will process your request within 14 business days and inform you of the outcome.
The ali88 platform may contain links to partner websites or third-party service providers. This Privacy Policy applies only to the ali88 platform and does not cover the privacy practices of external websites you may visit through those links.
Ali88 is not responsible for the content, privacy policies, or security practices of any third-party websites. We encourage you to read the privacy policy of every website you visit before providing any personal information.
Ali88 reserves the right to modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to you via:
The "Updated" date at the top of this document reflects the date of the latest version of this Privacy Policy. Your continued use of the ali88 platform after changes take effect constitutes your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how ali88 handles your personal data, please contact our team through the following channels:
Our team is Malaysian-speaking and ready to assist you with all matters relating to your privacy and personal data protection on the ali88 platform.
Register your ali88 account with confidence — your privacy and data security are our top priority. Enjoy a safe, fair, and transparent online wagering experience with Malaysia's member community.